Terms of Service

Welcome to Prestige POS. These terms are the agreement between you and Prestige IT Solutions of General Santos City, Philippines (“we” or “us”). We have kept them short and in plain English. By creating an account, starting a trial, or using the app, you agree to them.

1. What Prestige POS is

Prestige POS is a point-of-sale app built for Philippine cafés, restaurants, and shops. It lets you record sales, manage products and inventory, run cashier shifts, handle staff and payroll, and print receipts and reports. Your data lives in a secure cloud database, so it follows you across devices.

2. Your account

Your account, your staff PINs, and everything done under them are your responsibility. Keep your login details and PINs private. If you think someone else has access to your account, email us right away at hello@prestigeitsolutions.tech.

3. Subscription and billing

Prestige POS is a subscription. You pay on our website at prestigeitsolutions.tech, not inside the app. The app itself is login-only. Our current plans are:

• Basic: ₱499 per month, per branch. Includes up to 100 items sold per day.
• Pro: ₱1,499 per month, per branch. No daily limit.
• Yearly: pay for 10 months, get 12. That is ₱4,990 a year for Basic or ₱14,990 a year for Pro.

All prices are VAT inclusive. You can upgrade or downgrade your plan at any time. If plan prices ever change, we will tell you before your next billing date.

4. Free trial

Every new store gets a 14-day free trial with no card required. If you like the app, subscribe before the trial ends. If you do not, nothing is charged and your account simply pauses until you decide.

5. Cancellation and refunds

You can cancel anytime. When you cancel, your service keeps running until the end of the period you already paid for, then it stops renewing. We do not give pro-rated refunds for unused time, unless the law requires it. Before or after cancelling, you can ask us for an export of your data at any time.

6. Acceptable use

• Use the app for lawful business only. Do not misuse it, disrupt it, or try to access other people’s data.
• You are responsible for the accuracy of your products, prices, taxes, discounts, and the sales you record.
• You are responsible for your own tax and regulatory obligations, including permits, registrations, and the accuracy of any receipts or invoices you issue through the app.

7. Payments from your customers

Money your customers pay you for your goods and services (cash, e-wallet, QR, or bank transfer) goes straight between you and them. The app only records the amount and any reference you type in. We never hold, process, or settle those funds.

8. Your data is yours

Your store data belongs to you, full stop. We store it in a secure cloud database so the app can work, and that is all we use it for. You can export your data at any time, just ask us at hello@prestigeitsolutions.tech. You can also delete your account from inside the app (Settings), which removes your store and its data from our active systems.

9. Availability and disclaimer

We work hard to keep Prestige POS fast and reliable, but no software is perfect. The service is provided “as is” and “as available.” We do not promise uninterrupted service, and we are not liable for losses caused by downtime, device problems, or network issues. We may update and improve the app over time.

10. Limitation of liability

To the maximum extent the law allows, Prestige IT Solutions is not liable for indirect, incidental, or consequential damages, or for lost profits, data, or goodwill arising from your use of the app. Our total liability is limited to the amount you paid us in the three months before the issue arose.

11. Changes to these terms

We may update these terms as the product grows. If we make a meaningful change, we will update the date at the top and let you know. Continuing to use the app after a change means you accept the updated terms.

12. Governing law

These terms are governed by the laws of the Republic of the Philippines. Any disputes will be handled by the competent courts of General Santos City.

13. Contact

Questions? We are happy to help. Email hello@prestigeitsolutions.tech. Prestige IT Solutions, General Santos City, Philippines.